Shipping
Shipping Policy
Where Do You Ship From?
We are proud to be an Australian company, and all orders are shipped from our Melbourne location. We use Australia Post as our primary shipping provider to ensure reliable and secure delivery.
Shipping Rates
We offer competitive flat-rate shipping for individual items, with the following rates:
| Country | Shipping Cost |
|---|---|
| Australia | $11.00 flat rate |
| New Zealand | $17.00 flat rate |
Free Shipping:
For orders over $75 within Australia, enjoy free shipping by entering the code FREESHIP at checkout. Please note that this code cannot be combined with other discount codes.
Processing Times
All orders are processed in-house, and depending on the volume of orders, we aim to have them ready for shipment within 2-6 business days. Custom orders may require additional time for production.
Estimated Shipping Times
Shipping times vary depending on the destination:
| Country | Estimated Delivery Time |
|---|---|
| Australia | 5-10 business days |
| International | Approximately 2 weeks |
Please note: Delivery times are estimates based on average shipping durations for each region. These may vary due to external factors such as holidays or postal delays.
Tracking Your Order
Once your order has been dispatched, you will receive an email or SMS notification containing your tracking number. You can track your order through the provided link or directly on the Australia Post website.
If you encounter any issues regarding your order, feel free to contact us at twolittlegiggles1@hotmail.com or reach out via our Facebook page: https://www.facebook.com/TwoLittleGiggles
Shipping Details
All products are carefully packaged and shipped in protective postal tubes to ensure they arrive in perfect condition. Orders are dispatched using regular tracked postage through Australia Post.
Shipping Within Australia:
- Flat rate of $11.00, regardless of the number of decals in one transaction.
- Delivery timeframes for standard shipping can be found on the Australia Post website.
International Shipping: Yes, we ship internationally! If your country is not listed at checkout, please contact us for shipping options and rates.
Registered Post: If you prefer registered post for added security, please contact us via our website’s contact tab for more information.
Unforeseen Delays: While we strive for timely deliveries, unforeseen delays may occasionally occur. If your order is delayed, we will notify you promptly via email.
GST Information
A 10% Goods and Services Tax (GST) is applied to all purchases upon checkout.
Digital Prints
Digital products and prints are sent directly to the email address provided at the time of purchase. Since these items are available for instant download, there are no shipping costs or delivery times associated with digital products. Please ensure you check your inbox and spam folders for your digital downloads.