Terms & Conditions

Last updated: October 2026

Welcome to Two Little Giggles. These Terms & Conditions apply to your use of the Two Little Giggles website and to purchases made through our online store.

Throughout these Terms & Conditions, "Two Little Giggles", "we", "us" and "our" refer to Two Little Giggles.

By accessing our website, placing an order or purchasing a product from us, you agree to these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Two Little Giggles

Two Little Giggles is an Australian-owned small business based in Victoria, Australia.

Our website offers a selection of:

• Removable wall decals and custom wall decals
• Beauty, skincare and cosmetic products
• Body care products
• Digital products and downloadable prints
• Other home, beauty and lifestyle products that may be added to our range from time to time

Our products may be designed, produced, supplied or distributed by different manufacturers or suppliers. Where applicable, product-specific information will be provided on the relevant product page.

2. Using Our Website

You agree to use our website lawfully and in a way that does not damage, disable, overburden or interfere with the website or its operation.

You must not use our website or its content for any unlawful purpose or attempt to gain unauthorised access to any part of our website, systems or accounts.

We reserve the right to refuse service, cancel orders or restrict access to our website where we reasonably believe that fraudulent, unlawful or abusive activity has occurred.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, prices and other information displayed on our website are accurate and current.

However, colours may appear slightly different depending on your device, screen settings and lighting.

For wall decals, slight variations may occur because decals are individually produced and handled. Product photographs are intended as a representation of the product and may not always reflect the exact size, colour or appearance of every individual item.

For beauty and cosmetic products, please read the product description, ingredient information, directions and any warnings provided before purchasing or using the product.

We recommend performing any recommended patch or sensitivity testing where appropriate and following the manufacturer's directions.

Product information on our website is provided for general information and is not intended to replace professional medical or health advice.

4. Beauty and Cosmetic Products

Beauty, skincare and cosmetic products are supplied for their intended cosmetic use.

Individual results may vary depending on factors including skin type, skin condition, application, environment and individual circumstances.

We do not guarantee that a cosmetic or skincare product will produce a particular result for every customer.

If you have known allergies, sensitivities or concerns about using a particular product, please review the ingredients and seek appropriate professional advice before use.

If you experience an unexpected reaction, discontinue use and seek appropriate medical advice where necessary.

Nothing in these Terms & Conditions excludes or limits any rights you may have under the Australian Consumer Law.

5. Wall Decals and Custom Orders

Our wall decals are designed for application to suitable surfaces as described on the relevant product page.

Customers are responsible for ensuring that the intended surface is suitable and for following the application instructions supplied with their order.

Because surfaces can vary considerably in paint type, finish, age, condition and preparation, we cannot guarantee the result of application to every surface.

Where a customer requests a custom design, wording, size, colour or other modification, the customer is responsible for checking and approving the details supplied to us before production.

Custom-made products may not be eligible for a change-of-mind return where they have been made specifically to the customer's requirements. This does not affect any rights available under the Australian Consumer Law where a product is faulty, defective, not as described or otherwise fails to meet a consumer guarantee.

6. Product Availability

All products are subject to availability.

We reserve the right to discontinue, modify or update products, colours, packaging or product ranges at any time.

If a product becomes unavailable after you have placed an order, we will contact you and may offer an alternative, replacement or refund as appropriate.

7. Prices

All prices displayed on our website are in Australian dollars (AUD) unless otherwise stated.

Prices may change from time to time without notice. However, the price displayed at the time you place an order will generally apply to that order.

We reserve the right to correct pricing errors or other obvious errors on our website. If an obvious pricing error has occurred, we may contact you before processing the order.

Any applicable delivery charges will be displayed during the checkout process.

8. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

An order is not considered accepted until payment has been successfully processed and we have confirmed the order.

We reserve the right to refuse or cancel an order in circumstances including suspected fraud, pricing or listing errors, product unavailability or other legitimate reasons.

If we cancel an order after payment has been received, we will provide an appropriate refund.

You are responsible for providing accurate delivery, billing and contact information when placing your order.

9. Payment

We accept payment methods displayed at checkout, which may include credit and debit cards, PayPal, Afterpay and other payment services made available through our website.

Payment must be successfully received before an order is processed, unless otherwise agreed.

Third-party payment providers may have their own terms and conditions and privacy policies. We are not responsible for the operation of third-party payment services.

10. Shipping and Delivery

Orders are dispatched from Victoria, Australia.

Available delivery options, estimated delivery times and shipping costs will be displayed during checkout or provided in our Shipping Policy.

Delivery times are estimates only and may be affected by postal services, couriers, weather, public holidays, peak periods, customs processing or circumstances outside our reasonable control.

For international orders, the customer is responsible for complying with applicable local laws and paying any applicable customs duties, taxes or import charges unless otherwise stated at checkout.

If an order is delayed or appears to be lost, please contact us so that we can assist in following up with the relevant delivery provider.

11. Returns, Refunds and Consumer Guarantees

We want you to be happy with your purchase.

Our returns and refunds process is set out in our Refund Policy. Nothing in our Refund Policy or these Terms & Conditions limits or excludes your rights under the Australian Consumer Law.

Australian Consumer Law provides consumer guarantees for products and services, including that goods must be of acceptable quality, match their description and be fit for any purpose that has been represented to the consumer.

If a product has a problem covered by the Australian Consumer Law, you may be entitled to a repair, replacement, refund or other remedy depending on the circumstances and whether the failure is major or minor.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

These rights cannot be removed by a business's returns policy or Terms & Conditions.

For change-of-mind returns, any additional conditions set out in our Refund Policy will apply.

Digital products may generally not be eligible for a change-of-mind refund once the product has been accessed or downloaded, but this does not affect your rights under the Australian Consumer Law.

12. Damaged, Faulty or Incorrect Products

If you receive a product that is damaged, faulty, defective, materially different from the product you ordered or otherwise does not meet the applicable consumer guarantees, please contact us as soon as reasonably possible.

Please provide your order details and, where appropriate, photographs or other information that may help us assess the issue.

We will assess the issue and provide the appropriate remedy in accordance with the Australian Consumer Law.

Where a product is confirmed to have a problem covered by the Australian Consumer Law, we will meet any obligations relating to reasonable return costs where required by law.

13. Digital Products

Where digital products are offered for sale, they are supplied as downloadable files in the format stated on the relevant product page.

Customers are responsible for ensuring that their device and software are compatible with the supplied file format.

Digital products are for the customer's personal use unless otherwise stated.

Digital products may not be copied, resold, redistributed, uploaded, reproduced or commercially exploited without our written permission.

14. Intellectual Property

All content appearing on the Two Little Giggles website, including but not limited to photographs, graphics, product images, logos, branding, text, designs, artwork and downloadable content, is owned by or licensed to Two Little Giggles or its relevant suppliers and is protected by applicable intellectual property laws.

You must not reproduce, copy, modify, distribute, publish, sell or commercially exploit our content without our prior written permission.

This includes copying our wall decal designs, photographs, product descriptions, graphics or website content for use by another business.

15. Third-Party Products and Services

Some products or services available through our website may be supplied by or manufactured by third parties.

Where applicable, manufacturer or supplier information, instructions and warranties may apply in addition to your rights under Australian Consumer Law.

Where a third party operates a payment, delivery or other service, that third party may have separate terms and conditions governing its service.

16. Links to Other Websites

Our website may contain links to third-party websites, including manufacturers, suppliers, payment providers, social media platforms and other services.

These websites are operated independently from Two Little Giggles.

We are not responsible for the content, availability, security or privacy practices of third-party websites.

Your use of a third-party website is subject to that website's own terms and policies.

17. Website Accuracy and Availability

We make reasonable efforts to keep our website accurate and available. However, we do not guarantee that the website will always be uninterrupted, error-free or free from viruses or other harmful components.

We reserve the right to update, modify, suspend or discontinue any part of our website without notice.

We may correct errors or omissions in product information, pricing or other website content when identified.

18. Limitation of Liability

To the maximum extent permitted by law, we exclude liability for loss or damage arising from your use of our website where such liability can lawfully be excluded.

Nothing in these Terms & Conditions excludes, restricts or modifies any right, guarantee, remedy, liability or other protection that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or other applicable legislation.

Where our liability can legally be limited, our liability will be limited to the extent permitted by law.

19. Events Outside Our Reasonable Control

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including natural disasters, severe weather, postal or courier disruptions, strikes, government restrictions, internet or technology failures, supply shortages or other unforeseen circumstances.

Where such circumstances occur, we will make reasonable efforts to communicate with affected customers and fulfil orders as soon as reasonably possible.

Nothing in this section affects your rights under the Australian Consumer Law.

20. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By placing an order, you consent to us using your information as reasonably necessary to process your order, provide customer service, arrange delivery and otherwise operate our business in accordance with our Privacy Policy and applicable privacy laws.

21. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, products, website or applicable laws.

The latest version will be published on this page and will apply from the date it is posted.

22. Governing Law

These Terms & Conditions are governed by the laws applicable in Victoria, Australia.

Nothing in these Terms & Conditions prevents a consumer from exercising any rights or remedies available to them under applicable Australian consumer protection laws.

23. Contact Us

If you have any questions about these Terms & Conditions, an order or a product, please contact us:

Two Little Giggles

Email: twolittlegiggles1@hotmail.com

Location: Victoria, Australia

For order enquiries, please include your order number where available so we can assist you as quickly as possible.